How can we help?

How can we help?

Guides (Coming Soon)

New topics will be added as PAW Chain evolves.

Frequently Asked Questions

Is it safe to unstake if I am using a Ledger? What is the process?
Yes un-stake the same way you staked, in reverse you will receive pawswap tokens back in your wallet.
Why choose ETH/BNB?
BNB/ETH are EVM chains that Ledger currently supports. Providing the ability to receive on those chains gives Ledger support, and MM/TW and other wallet support to PAW holders.
What if I want my coins sent to my Coinbase/MM wallet and not PAW Wallet?
Same as above.
I still have PAW staked, what should I do?
Same as above.
How much PAW can I swap out for the coin at a time?
Your entire wallet balance.
How long until I receive my PAW Coin?
Claims are paid at 6-hour checkpoint intervals in batches.
Why are we sending to the treasury?
PAW is sent to the treasury, allowing us to account for every token sent and replace them with wPAW.
Where will my rewards show up? In my PAW Wallet or in my Ledger or MM?
Rewards can be claimed directly on the L3 wallet when you use the claims portal, different from the migrations portal.
There is a warning sign on my MetaMask when I try to claim. What does that mean?
MM has safety warnings for every transaction now. You should always make sure you trust the transactions you are doing.
I can’t afford ETH right now. How long do I have to claim my coins?
There is no time limit to claim. Although in the distant future, the DAO could theoretically vote to close it when control of the project is handed to the DAO.
How would I send my claimed PAW Coin out to my Ledger/MM/Coinbase wallet?
You can use the bridge on PAW Wallet and pick a chain.
Is it safe to leave all my coins in my PAW Wallet or should I move them back to my Ledger?
It is safe to keep your coins on PAW Wallet as long as you follow security practices everyone should be following: write down your seed, never share it, and keep your computer clean from suspicious links/viruses.
Does Ledger support the new PAW Coin?
Ledger currently doesn’t support PAW Chain. As PAW Chain is a new type of custom blockchain technology, they will need to have their developers build integration.